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Frequently asked questions and our answers

On line sales

No, we do not directly sell the machines at the factory. We want our customers to have the best service near the workplace

No, we do not sell machines online, in fact, we advise against buying online

As per current legislation, the seller is responsible for the warranty, therefore the e-commerce site.

Spare parts and maintenance

In the support section of the site it is possible to view the exploded machine spare parts without any need for a password

For the most frequent maintenance and that can be done by the users there are many instructions on our Youtube channel


2% using synthetic oil, 4% using mineral oil


In many cases it is registered directly by the retailer, you can register it in the support section

The support section contains the function of issuing the certificate of origin.

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